Cookie & Privacy Policy
Last modified on: 1/24/2025
Karoly Windows & Doors (“we,” “our,” “us,” or the “Company”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data when you visit and use our website, www.karolywindows.com (the “Site”).
By using the Site, you agree to the collection and use of your information as described in this Privacy Policy.
If you do not agree with the terms outlined here, please do not use the Site.
1. Collection of your Personal Information
We may collect the following types of personal and non-personal information:
Personal Information: When you interact with our Site (e.g., requesting a quote, signing up for a newsletter, or contacting us), we may collect personally identifiable information such as:
- Name
- Email address
- Phone number
- Mailing address
Non-Personal Information: We may collect non-personal information about your use of the Site, such as:
- IP address
- Browser type
- Device type
- Referral/exit pages
- Time spent on the Site
- Pages visited
This information helps us improve the functionality and content of our Site and better serve our customers.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services or information you request.
- Process transactions and manage your account.
- Improve and personalize your experience on the Site.
- Send you promotional emails, newsletters, or other marketing materials if you have opted in.
- Analyze usage patterns and Site performance to improve our offerings.
- Comply with applicable legal obligations.
3. How We Protect Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:
- With trusted third-party service providers who assist in operating our Site and conducting business, such as payment processors and email marketing services. These third parties are only allowed to use your information for the purposes specified by us.
- If required by law, regulation, or legal process, or to protect the rights, property, and safety of Karoly Windows & Doors, our customers, or others.
4. Sharing Your Information
We do not sell, rent or lease its customer lists to third parties.
We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
- Analytics: Analytics allow us to count visits and traffic sources to the website, so that we can measure and improve the performance of our site. Analytics let us know which pages are the most and least popular and see how visitors move around the site. All of the information collected from analytics cookies is aggregated so it is anonymous.
- Marketing: We use only a few third party cookies. We use Facebook, LinkedIn, and Google’s pixels to track our marketing efforts.
- Personalization: These cookies and scripts allow us to remember choices you make (such as your user name and language) and provide enhanced, more personal features for you.
Types of Cookies Used:
- Essential cookies: These necessary cookies and scripts are essential for our website to function. They allow visitors to move around our website and use its basic features, such as accessing secure areas of the website, opening navigation, and displaying content.
- Performance cookies: Collect data on how users interact with the website, helping to improve user experience.
- Functional cookies: Remember user preferences and choices to provide a more personalized experience.
- Advertising cookies: Used to deliver targeted advertisements to users based on their browsing behavior and preferences.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we have collected about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can unsubscribe from our marketing communications by following the unsubscribe instructions included in each email or by contacting us directly.
To exercise your rights or for any questions about your data, please contact us using the information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy applies only to information collected by our Site. We are not responsible for the privacy practices or content of other websites, so we encourage you to read the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
Karoly Windows & Doors reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the Site after any changes are posted, you consent to the updated Privacy Policy.
10. Governing Law
This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any disputes arising from or related to this Privacy Policy will be resolved in the appropriate courts located in Florida.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Karoly Windows & Doors
1165 Eldridge St,
Clearwater, FL 33755
Phone: (727) 334-0602
Email: marketing@karolywindows.com